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Email us.
Have a question or need help? We'd love to hear from you.
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Send us an email directly
For general questions and support:
support@bestbikefit4u.euOpen email appHelp us help you
Tell us where you are.
You can email us about the calculators, your measurements, your account or a result you do not understand. Include your bike type, goal, and where you are stuck. Share only information relevant to your question; do not send passwords or sign-in codes.
Your bike type
Tell us what kind of bike you ride, such as a road bike, gravel bike or mountain bike. Include the model and frame size if you know them, and say which setting you want to check.
Your goal
Describe what you want to achieve with your bike fit: feeling more comfortable, riding for longer or comparing your position. Tell us how long you usually ride and which adjustments you have already made.
Your question
Tell us where you are stuck and which calculator or page you are using. Include your measurements with their units and explain what you expected. For a technical problem, include the error message, your browser and your device.
Response Times
When will you hear from us?
- Free plan: usually within 3 business days
- Pro plan: usually within 1 business day
These times are estimates, not guaranteed response times. The time needed may vary with your question. Send any extra information in the same email thread so the context stays together.
Your answer might already be here
Read the frequently asked questions.
Check our FAQ for instant answers to common questions.
View FAQUnsure about a measurement you entered? Check how to take it first. The measurement guide explains how to measure your height and inseam, so you can describe your question with the right measurements.